If you have received a promotional code/voucher, you must enter it at check-out.
Promotional codes have a validity period and can only be used during that period, and only once. You can only use one promo code at a time.
You cannot use promotional codes during special offers, campaigns or promotions.
It is not possible to request a refund for a promotional code/voucher.
Promotional codes are for use only in the Castelbel online store and cannot be used in other online stores.
Promotional codes are for use only in the Castelbel online store and cannot be used in physical stores.
Sales of items on sale, on promotion or on price reduction are taken as final.
Castelbel does not exchange items that have been purchased on sale, on promotion or on reduced price, the conditions mentioned for exchanges do not apply to these. However, the general conditions of contract termination and return of defective items apply.
Castelbel may send users a promotional code in voucher format via newsletter, social network, website with authorized commercial promotion.
Such code should be entered by users at the time of order completion.
Each code has a usage limit date, and the user is duly informed of the validity periods.
Such a time limit limits its use and may not be extended.
Promotional codes cannot be used simultaneously with other promotions or sales.
